What standards and specifications must a Bb.Q Chicken franchisee comply with regarding purchases for the Franchised Business?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ARTICLE 20
TECHNOLOGY
20.1 Computer Systems and Software
The following terms and conditions shall apply with respect to your computer system:
- 20.1.1 We shall have the right to specify or require that certain brands, types, makes, and/or models of communications, computer systems, and hardware to be used by, between, or among bb.q Chicken Franchised Businesses, including without limitation: (a) back office and point-of-sale systems, data, audio, video, and voice storage, retrieval, and transmission systems for use at bb.q Chicken Franchised Businesses, between or among Franchised Businesses, and between and among your Franchised Business and us and/or you; (b) Point-of-Sale Systems; (c) physical, electronic, and other security systems; (d) printers and other peripheral devices; (e) archival back-up systems; and (f) internet access mode and speed (collectively, the "Computer System").
- 20.1.2 We shall have the right, but not the obligation, to develop or have developed for us, or to designate: (a) computer software programs and accounting system software that you must use in connection with the Computer System ("Required Software"), which you shall install; (b) updates, supplements, modifications, or enhancements to the Required Software, which you shall install; (c) the tangible media upon which you shall record data; and (d) the database file structure of your Computer System.
- 20.1.3 You shall record all sales on computer-based point-of-sale systems approved by us or on such other types of systems as may be designated by us in the Manual or otherwise in writing ("Pointof-Sale Systems"), which shall be deemed part of your Computer System.
- 20.1.4 You shall make, from time to time, such upgrades and other changes to the Computer System and Required Software as we may request in writing (collectively, "Computer Upgrades").
- 20.1.5 You shall comply with all specifications issued by us with respect to the Computer System and the Required Software, and with respect to Computer Upgrades. You shall also afford us unimpeded access to your Computer System and Required Software as we may request, in the manner, form, and at the times requested by us.
Source: Item 23 — RECEIPTS (FDD pages 62–283)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, franchisees must adhere to specific technology standards. Bb.Q Chicken has the right to specify the brands, types, makes, and models of communication, computer systems, and hardware used by franchisees. This includes point-of-sale systems, data storage, security systems, printers, and internet access.
Bb.Q Chicken also has the right to develop or designate computer software programs and accounting system software that franchisees must use, including updates and modifications. Franchisees are required to record all sales on point-of-sale systems approved by Bb.Q Chicken and make upgrades and changes to these systems as requested in writing by Bb.Q Chicken.
Franchisees must comply with all specifications issued by Bb.Q Chicken regarding the computer systems and software and provide unimpeded access to these systems as requested. This ensures that all Bb.Q Chicken locations operate with standardized technology, allowing for consistent data tracking and operational efficiency across the franchise system.