What requirements must a Bb.Q Chicken franchisee comply with regarding telecommunications connections between their computer system and the Bb.Q Chicken Intranet?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
to privacy of information collected or maintained regarding customers or other individuals ("Privacy") and shall comply with our standards and policies pertaining to Privacy. If there is a conflict between our standards and policies pertaining to Privacy and applicable law, you shall: (a) comply with the requirements of applicable law; (b) immediately give us written notice of said conflict; and (c) promptly and fully cooperate with us and our counsel as we may request to assist us in our determination regarding the most effective way, if any, to meet our standards and policies pertaining to Privacy within the bounds of applicable law.
20.4 Telecommunications
You shall comply with our requirements (as set forth in the Manual or otherwise in writing) with respect to establishing and maintaining telecommunications connections between your Computer System and our Intranet (as defined below), if any, and/or such other computer systems as we may reasonably require.
20.5 Intranet
We may establish a website providing private and secure communications between us, you, franchisees, licensees and other persons and entities as determined by us, in our sole discretion (an "Intranet"). You shall comply with our requirements (as set forth in the Manual or otherwise in writing) with respect to connecting to the Intranet and utilizing the Intranet in connection with the operation of the Franchised Business. The Intranet may include, without limitation, the Manuals, training other assistance materials, and management reporting solutions (both upstream and downstream, as we may direct). You shall purchase and maintain such computer software and hardware as may be required to connect to and utilize the Intranet.
20.6 On-line Use of Proprietary Marks
You shall not use the Proprietary Marks, or any abbreviation or other name associated with us and/or the System as part of any email address, domain name, and/or other identification of you in any electronic medium.
Source: Item 23 — RECEIPTS (FDD pages 62–283)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, franchisees must adhere to the franchisor's requirements for establishing and maintaining telecommunications connections between their computer systems and the Bb.Q Chicken Intranet, as detailed in the manual or in writing. These requirements extend to any other computer systems that Bb.Q Chicken may reasonably require. Franchisees are also obligated to comply with Bb.Q Chicken's requirements for connecting to and using the Intranet in their business operations.
The Bb.Q Chicken Intranet is described as a website that facilitates private and secure communications between the franchisor, franchisees, licensees, and other entities, as determined by Bb.Q Chicken. This Intranet may include manuals, training materials, assistance resources, and management reporting solutions. To access and utilize the Intranet, franchisees must purchase and maintain the necessary computer software and hardware.
In addition to the Intranet, Bb.Q Chicken also mandates that franchisees install and maintain specific equipment and a telecommunications line that allows Bb.Q Chicken to remotely access and retrieve information stored on the franchisee's point-of-sale system or other required computer hardware and software. This access enables Bb.Q Chicken to electronically inspect and monitor information related to the franchisee's business, sales results, and other data stored in the equipment and software. Maintaining operational and accessible equipment, lines, and communication methods is a material requirement of the franchise agreement, and failure to do so constitutes a default.
These technology requirements ensure that Bb.Q Chicken can maintain consistent standards and have access to important operational data across all franchise locations. For a prospective franchisee, this means understanding and budgeting for the costs of required hardware, software, and telecommunications infrastructure, as well as adhering to Bb.Q Chicken's specifications for these systems. It also implies a need for ongoing compliance with any updates or changes to these requirements as communicated by Bb.Q Chicken.