What is Bb.Q Chicken's 'Remedial Training', and when is it required?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
WHEREAS**, you understand and acknowledge the importance of our high standards of quality, cleanliness, appearance and service and the necessity of operating the business franchised hereunder in conformity with our standards and specifications; and
WHEREAS, you desire to use the System in connection with the operation of a restaurant at the location accepted by us as herein provided, as well as to receive the training and other assistance provided by us in connection therewith.
Source: Item 23 — RECEIPTS (FDD pages 62–283)
What This Means (2025 FDD)
Based on the 2025 Bb.Q Chicken Franchise Disclosure Document, the document does not explicitly define 'Remedial Training' or detail specific instances requiring it. However, it does mention training programs and the importance of maintaining standards, which could imply situations where additional training might be necessary. The FDD states that Bb.Q Chicken may hold meetings for franchisees for additional training or to introduce new products or changes to the system.
While the FDD does not use the term 'remedial training,' it emphasizes the franchisee's responsibility to maintain a trained staff and adhere to Bb.Q Chicken's standards of quality, cleanliness, appearance, and service. Failure to correct deficiencies after a quality assurance violation could lead to termination of the franchise agreement. This suggests that if a franchisee's performance or standards fall below expectations, Bb.Q Chicken might require additional training to rectify the issues.
A prospective franchisee should inquire with Bb.Q Chicken about the specific circumstances that would trigger mandatory additional training, the content and format of such training, and any associated costs. Understanding the details of any required remedial training will help a franchisee prepare for potential challenges in maintaining Bb.Q Chicken's standards and ensure the continued success of their franchise.