Does Bb.Q Chicken provide training programs regarding the operation of the Franchised Business?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ating according to your minimum performance schedule.
Training: No later than 30 days before the date the Franchised Business begins operation, two trainees (one of whom must be you, your Operating Principal or your General Manager) must have completed, to our satisfaction, the first round of our initial training program. We will conduct this training at our corporate headquarters, at one of the Restaurants in the vicinity of Fort Lee, New Jersey, or at another location we designate. The first round of our initial training program lasts for five days (four nights). Initial training programs will be offered at various times during the year depending on the number of new franchisees entering the System, replacement general managers and other personnel needing training, the number of new Franchised Businesses being opened and the timing of the scheduled openings of Franchised Businesses.
We will provide instructors and training materials for two trainees. You may also have additional personnel attend this first round of training, at your expense. We will determine whether your trainees have satisfactorily completed initial training. If you, your Operating Principal or the General Manager do not satisfactorily complete the initial training program or if we determine that these persons cannot satisfactorily complete the training program, you must designate a replacement to satisfactorily complete the training before you will be permitted to open your Franchised Business. If the replacement Operating Principal or General Manager cannot complete the initial training program to our satisfaction, we have the right to terminate your Franchise Agreement.
The instructional materials used in the initial training program include our Manual, marketing and promotion materials, and any other materials that we believe will be beneficial to our franchisees in the training process.
Any General Manager subsequently designated by you must also receive and complete the initial training program to our satisfaction, even if this requires sending that manager to our headquarters training program, at your expense. We have the right to charge a reasonable fee for this training. The training schedule is as follows:
TRAINING PROGRAM
| Obligation | Section in Agreement | Disclosure Document | ||
|---|---|---|---|---|
| Item | ||||
| v. Post-termination obligations | FA – Section 18 MUOA –Section 10 | Items 6 and 17 | ||
| w. Non-competition covenants | FA – Section 10 and Attachment 4 MUOA –Section 12 | Item 17 | ||
| x. Dispute Resolution | FA – Section 19 MUOA –Section 19 | Items 6 and 17 | ||
| y. Liquidated Damages | FA –Section 18 | Item 6 | ||
| z. Guaranty | FA -Section 6.7and Attachment 7 | Item 15 |
| | | | | |---|---|---|---| | | HOURS OF | HOURS OF ON- | | | SUBJECT | CLASSROOM TRAINING | THE- JOB TRAINING | LOCATION | | | | | | | Business Training at our Offices | | | | | Introduction | 1.5 | 0 | Fort Lee, NJ | | Logistics/Purchasing | 0.5 | 0 | Fort Lee, NJ | | Customer Relations | 1 | 0 | Fort Lee, NJ | All training is currently conducted by Hyongbong Kim, our CEO and our area representatives. Each of our instructors has at least three years of experience with us and relevant to the subjects they are teaching.
If you are purchasing a Franchised Business from an existing bb.q Chicken franchisee, your on-site training may be conducted by the existing franchisee on our behalf. This training will generally be conducted within two weeks prior to the transfer of the Franchised Business to you, and two weeks after the transfer.
The entire training program is subject to change due to updates in materials, methods, manuals and personnel without notice to you. The subjects and time periods allocated to the subjects actually taught to a specific franchisee and its personnel may vary based on the individual needs and/or experience of those persons being trained.
We may choose to hold an annual meeting of our franchisees to provide additional training, introduce new products or changes to the System, or for other reasons. We may designate that attendance at an annual meeting is mandatory for you, your Operating Principal, your General Manager and/or other personnel.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 33–41)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, Bb.Q Chicken provides initial and ongoing training programs. Initial training is mandatory for two trainees (one of whom must be the franchisee, Operating Principal, or General Manager) and must be completed no later than 30 days before the restaurant opens. This initial training lasts for five days (four nights) and is conducted at the corporate headquarters, a restaurant near Fort Lee, New Jersey, or another designated location. The franchisee is responsible for the expenses of any additional personnel attending the initial training.
Bb.Q Chicken also provides continuing training programs and seminars regarding the operation of the franchised business, which may be mandatory for the Operating Principal, General Manager, and other personnel. Additionally, Bb.Q Chicken may offer refresher training courses, which may also be mandatory for certain personnel. While Bb.Q Chicken does not anticipate charging a fee for refresher training, the franchisee is responsible for all expenses incurred by trainees, including travel, lodging, meals, and wages. Refresher or additional training is not expected to last longer than five days in any calendar year.
The initial training program includes the Bb.Q Chicken manual, marketing and promotion materials, and other materials deemed beneficial. Furthermore, franchisees, managers, and other designated personnel must obtain ServSafe/TIPS certifications, the cost of which is not included in the initial franchise fee, and Bb.Q Chicken does not provide this certification. The FDD mentions that the training program is subject to change without notice, and the subjects and time periods may vary based on individual needs and experience.