What is the maximum amount I could be charged monthly for POS system help from Bb.Q Chicken?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
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| (1) | (2) | (3) | (4) |
|---|---|---|---|
| Fees (1) | Amount | Due Date | Remarks |
| Insurance Premiums | Reimbursement of our costs, plus 10% administrative fee | On demand | If you do not maintain the required insurance coverages, we have the rig |
Source: Item 6 — OTHER FEES (FDD pages 15–21)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, franchisees may be charged up to $100 monthly for POS (Point of Sale) system help. This fee is payable to Bb.Q Chicken. Standard help desk support is included in the POS Monthly Fee, but if a franchisee requires support above the standard level, Bb.Q Chicken will provide it, and the franchisee will pay this additional fee.
This means that while basic POS support is covered under a regular monthly fee (likely the POS Monthly Fee mentioned), more extensive or specialized support will incur an extra charge, not exceeding $100 per month. This could include troubleshooting complex issues, customized reporting, or assistance with system upgrades beyond what's considered standard.
As a prospective franchisee, it's important to understand what constitutes "standard" support versus "above the standard level" to anticipate potential costs. Clarify with Bb.Q Chicken what specific services are included in the standard POS Monthly Fee and what types of issues would trigger the additional $100 charge. Understanding these details will help in budgeting and managing operational expenses.