What are Bb.Q Chicken franchisees required to do regarding persons providing delivery services?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
If we permit you to provide catering and/or delivery services, we have the right to require you to have temporary signage or "wraps" placed on each delivery vehicle. We expect that all delivery vehicles will be kept clean, in good working order and properly insured. You must require that each person providing those services comply with all laws, regulations and rules of the road and use due care and caution operating and maintaining the motor vehicles. Except as described in this paragraph, we do not have any standards or exercise control over any motor vehicle that you use. You are required to offer delivery from your Restaurant through third-party delivery services, and only through the third-party delivery services approved by us and listed in our Manual. If you provide delivery using a third-party service that is not approved by us and is not listed in our Manual, you will be charged our prohibited product or service fine. Continued use of unapproved third-party delivery services will be a default under the Franchise Agreement.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–31)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, if Bb.Q Chicken permits franchisees to provide catering or delivery services, the company has the right to require temporary signage or wraps on each delivery vehicle. Bb.Q Chicken expects all delivery vehicles to be kept clean, in good working order, and properly insured. Franchisees must ensure that each person providing delivery services complies with all laws, regulations, and rules of the road, and uses due care and caution when operating and maintaining the motor vehicles.
Bb.Q Chicken franchisees are required to offer delivery from their restaurants through third-party delivery services. However, they can only use third-party delivery services approved by Bb.Q Chicken and listed in their manual. If a franchisee uses a third-party delivery service that is not approved and listed in the manual, they will be charged a prohibited product or service fine. Continued use of unapproved third-party delivery services will be considered a default under the Franchise Agreement.
This means that Bb.Q Chicken franchisees must carefully adhere to the approved list of delivery services to avoid penalties and potential breach of contract. Franchisees need to stay updated on any changes to the approved delivery services list, as Bb.Q Chicken will communicate these changes through the manual. This requirement ensures that delivery services meet Bb.Q Chicken's standards and protects the brand's reputation.