Is a Bb.Q Chicken franchisee required to implement changes or modifications to the System?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
es, and/or models of communications, computer systems, and hardware to be used by, between, or among bb.q Chicken Franchised Businesses, including without limitation: (a) back office and point-of-sale systems, data, audio, video, and voice storage, retrieval, and transmission systems for use at bb.q Chicken Franchised Businesses, between or among Franchised Businesses, and between and among your Franchised Business and us and/or you; (b) Point-of-Sale Systems; (c) physical, electronic, and other security systems; (d) printers and other peripheral devices; (e) archival back-up systems; and (f) internet access mode and speed (collectively, the "Computer System").
- 20.1.2 We shall have the right, but not the obligation, to develop or have developed for us, or to designate: (a) computer software programs and accounting system software that you must use in connection with the Computer System ("Required Software"), which you shall install; (b) updates, supplements, modifications, or enhancements to the Required Software, which you shall install; (c) the tangible media upon which you shall record data;
Source: Item 23 — RECEIPTS (FDD pages 62–283)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, franchisees are required to make changes to the computer systems and software used in their business. Bb.Q Chicken has the right to specify the types of computer systems and hardware used by franchisees, including point-of-sale systems, security systems, and internet access.
Bb.Q Chicken can also develop or designate required software, including updates and modifications, that franchisees must install. Franchisees are obligated to make upgrades and changes to their computer systems and software as requested by Bb.Q Chicken in writing. Franchisees must also comply with all specifications issued by Bb.Q Chicken regarding the computer systems and software.
Furthermore, Bb.Q Chicken requires franchisees to provide unimpeded access to their computer systems and software as requested. This ensures that Bb.Q Chicken can monitor and inspect the franchisee's operations and sales results electronically. Failure to maintain the required equipment and communication methods is considered a material default of the franchise agreement.