What is a Bb.Q Chicken franchisee prohibited from doing regarding third-party delivery services?
Bb_Q_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
You are required to offer delivery from your Restaurant through third-party delivery services, and only through the third-party delivery services approved by us and listed in our Manual. If you provide delivery using a third-party service that is not approved by us and is not listed in our Manual, you will be charged our prohibited product or service fine. Continued use of unapproved third-party delivery services will be a default under the Franchise Agreement.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–31)
What This Means (2025 FDD)
According to Bb.Q Chicken's 2025 Franchise Disclosure Document, franchisees are required to offer delivery services through third-party delivery services. However, they are explicitly restricted to using only those third-party delivery services that have been approved by Bb.Q Chicken and are listed in their Manual.
If a Bb.Q Chicken franchisee chooses to use a third-party delivery service that has not been approved by Bb.Q Chicken or is not listed in the Manual, they will incur a fine for using a prohibited product or service. Furthermore, continued use of unapproved third-party delivery services constitutes a default under the Franchise Agreement, which could lead to further penalties or even termination of the agreement.
This restriction ensures that Bb.Q Chicken maintains control over the quality and standards of its delivery services, even when outsourced to third-party providers. It allows Bb.Q Chicken to monitor and manage the customer experience associated with deliveries, protecting its brand reputation. Prospective franchisees should carefully review the list of approved third-party delivery services in the Manual and factor this restriction into their operational planning and budget, as non-compliance can result in fines and potential breach of contract.