What are 'Computer Upgrades' for Bb.Q Chicken franchisees, as defined by the FDD?

According to Bb.Q Chicken's 2025 Franchise Disclosure Document, Computer Upgrades are defined as upgrades and other changes to the Computer System and Required Software that Bb.Q Chicken may request in writing. The Computer System includes back office and point-of-sale systems, data, audio, video, and voice storage, retrieval, and transmission systems, Point-of-Sale Systems, physical, electronic, and other security systems, printers and other peripheral devices, archival back-up systems, and internet access mode and speed. Required Software includes computer software programs and accounting system software.

This means that as a Bb.Q Chicken franchisee, you must comply with any written requests from Bb.Q Chicken to update or modify your computer systems and software. These upgrades are mandatory, and the franchisee does not have the option to decline them.

This requirement ensures that all Bb.Q Chicken franchises operate on a standardized technology platform, which allows for consistency and efficiency across the brand. However, it also means that franchisees must be prepared to invest in these upgrades as they are requested, which could represent an unbudgeted expense. Franchisees should inquire about the typical frequency and cost of these upgrades to better understand the financial implications.