Can Wyndham modify the Customer Care Program for Baymont Inn Suites franchises?

According to Baymont Inn Suites's 2025 Franchise Disclosure Document, Wyndham has the ability to modify the Customer Care Program. Specifically, Wyndham can change the program's operation and fees from time to time.

This means that as a Baymont Inn Suites franchisee, you must be prepared for potential changes to the Customer Care Program, which could affect your operational procedures and costs. These modifications could include alterations to the services provided, the methods of handling customer complaints, or the fees associated with the program.

It is important for prospective franchisees to stay informed about any updates to the Customer Care Program and to understand how these changes might impact their business. Franchisees should regularly review communications from Wyndham regarding the program and factor potential modifications into their financial and operational planning. Understanding the scope and potential impact of these changes is crucial for maintaining guest satisfaction and managing costs effectively.