What topics are covered during the Opening Training for a Baymont Inn Suites facility?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
this requirement through Wyndham University and the Chain's internal online platform.
Opening Training
If your Facility is a new construction or conversion hotel, you are required to participate in Opening Training. This training is conducted on-site at your Facility anywhere from two weeks prior to, or up to 30 days after, the Facility's Opening Date. The duration and fee for this training is dependent on the size of your Facility as follows: $750 for 0-50 rooms (1 day); $2,250 for 51-200 rooms (up to 3 days); and $3,750 for more than 200 rooms (up to 5 days), plus travel, lodging and meal expenses of the facilitator. Training topics include Count on Me service culture, Housekeeping, Front Desk, and Wyndham Hotels & Resorts Tools and Resources. PowerPoint presentatio
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 61–74)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, Opening Training is required for new construction or conversion hotels. This training is conducted on-site, either two weeks before or up to 30 days after the facility's opening date. The cost and duration of the training vary based on the facility size. For a facility with 0-50 rooms, the training costs $750 and lasts one day. For 51-200 rooms, it costs $2,250 and lasts up to three days. For facilities with more than 200 rooms, the training costs $3,750 and lasts up to five days, plus covering the facilitator's travel, lodging, and meal expenses.
The training covers several key areas including the Count on Me service culture, Housekeeping, Front Desk operations, and Wyndham Hotels & Resorts Tools and Resources. The training utilizes PowerPoint presentations, participant manuals, content-driven handouts, and activities to deliver the information.
For a prospective Baymont Inn Suites franchisee, this means budgeting not only for the training fee, which can range from $750 to $3,750 depending on the size of the hotel, but also for the additional expenses of the facilitator. The content covered is crucial for ensuring that the new facility's staff is well-versed in the brand's service culture, operational procedures, and the resources available through Wyndham Hotels & Resorts. This training aims to set a foundation for consistent service and efficient operations from the outset.