What are the technical specifications for the ESD system that a Baymont Inn Suites franchisee must have?

According to Baymont Inn Suites's 2025 Franchise Disclosure Document, the technical specifications for the ESD (likely referring to an electronic service delivery system) include specific hardware and software requirements. To utilize the ESD, a franchisee needs a Wi-Fi compatible device that does not require a service plan, but must utilize Chrome Browser version 60 or above. Each permitted user of the system needs a generic email address. The facility must also have a Wi-Fi system installed.

These requirements ensure that the Baymont Inn Suites's systems can operate effectively and that franchisees can access and utilize the necessary tools for managing their business. The emphasis on specific browser versions and Wi-Fi compatibility suggests a need for consistent performance and security across all franchise locations.

For a prospective franchisee, these specifications mean factoring in the cost of compatible devices and ensuring that the facility's Wi-Fi infrastructure meets the required standards. It also implies a need for training staff on the use of the specified browser and email system. Failing to meet these technical requirements could prevent a franchisee from fully utilizing the brand's mobile operating platform and electronic service delivery systems, potentially impacting operational efficiency and customer service.