What is Baymont Inn Suites' sole obligation under the SaaS Solution warranty?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.1 General. We warrant that following the Acceptance Date and for a period of sixty (60) days thereafter, the SaaS Solution will perform the functions and operations in a good workmanlike manner provided that you: (a) follow our instructions, updates and modifications; (b) makes corrections, as directed; (c) pays all applicable Fees when due; and (d) is not otherwise in default under this Agreement or the Franchise or Membership Agreement. Our sole obligation under this warranty shall be to use reasonable efforts to remedy any nonperformance of the SaaS Solution within a reasonable time after you report such nonperformance to us.
Source: Item 22 — CONTRACTS (FDD pages 96–97)
What This Means (2025 FDD)
According to Baymont Inn Suites' 2025 Franchise Disclosure Document, the brand's sole obligation under the SaaS Solution warranty is to use reasonable efforts to remedy any nonperformance of the SaaS Solution within a reasonable time after the franchisee reports such nonperformance. This warranty is effective for sixty days following the Acceptance Date.
However, this obligation is contingent upon the franchisee meeting certain conditions. The franchisee must follow Baymont Inn Suites' instructions, updates, and modifications, make corrections as directed, pay all applicable fees when due, and not be in default under the Franchise or Membership Agreement. If these conditions are not met, Baymont Inn Suites' obligation to remedy any nonperformance is not in effect.
This warranty and remedy are exclusive and replace all other express and implied warranties and remedies for the service. This means that Baymont Inn Suites is not responsible for any other issues or damages that may arise from the use of the SaaS solution beyond using reasonable efforts to fix any nonperformance issues reported within the warranty period. Franchisees should be aware of the limited scope of this warranty and factor it into their assessment of the SaaS solution's value and potential risks.