What services are included in the Property Management and Technology fee for Baymont Inn Suites franchises?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks 1 |
|---|---|---|---|
| Processing Fee | transaction. | you. | Guarantee Processing Fee if we, |
| or a guest, finds a lower publicly | |||
| available rate on the Internet | |||
| than you have provided to us, | |||
| for the same date at your | |||
| Facility. We reserve the right to | |||
| monitor your rates, and | |||
| continued non-compliance may | |||
| also result in suspension from | |||
| certain Marketing programs. | |||
| Property Management and Technology | |||
| This fee is for facilities using the | |||
| SynXis PMS and includes | |||
| remote deployment, installation | |||
| and training. (See Item 11) | |||
| This fee is for facilities using an | |||
| OPERA Cloud-based PMS and | |||
| includes remote deployment, | |||
| installation, and training and | |||
| certain interfaces. You must pay | |||
| $750 for the required interface | |||
| to our approved automated | |||
| revenue and rate management | |||
| system. Other optional | |||
| interfaces range from $525 to | |||
| $3,050. (See Item 11). | |||
| This fee is for facilities using the | |||
| SynXis PMS or the Foundation | |||
| or Standard levels of the | |||
| OPERA Cloud-based PMS. It | |||
| includes monthly support, | |||
| HTCS and CRISP services, | |||
| standard service level of an | |||
| automated revenue and rate | |||
| management solution, and | |||
| certain interfaces, including | |||
| OTA Insights, mobile tipping, | |||
| and mobile check-in / check-out. | |||
| We also provide first-level | |||
| support for the Facility’s | |||
| Wyndham-provided email | |||
| account. The amount of the fee | |||
| depends on the number of guest | |||
| rooms at your Facility. (See | |||
| Item 11) |
Source: Item 6 — OTHER FEES (FDD pages 30–45)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, the Property Management and Technology fee covers several services, depending on the Property Management System (PMS) used by the facility. For facilities using the SynXis PMS, the fee includes remote deployment, installation, and training. For facilities using an OPERA Cloud-based PMS, the fee also includes remote deployment, installation, training, and certain interfaces. Note that using the OPERA Cloud-based PMS requires a mandatory $750 interface to Baymont Inn Suites's approved automated revenue and rate management system, with other optional interfaces ranging from $525 to $3,050.
For facilities using either the SynXis PMS or the Foundation or Standard levels of the OPERA Cloud-based PMS, the Property Management and Technology fee includes a broader range of services. These include monthly support, HTCS and CRISP services, a standard service level of an automated revenue and rate management solution, and certain interfaces like OTA Insights, mobile tipping, and mobile check-in/check-out.
Additionally, Baymont Inn Suites provides first-level support for the facility’s Wyndham-provided email account. The actual amount of the Property Management and Technology fee varies based on the number of guest rooms at the facility, as detailed in Item 11 of the FDD. Therefore, prospective franchisees should carefully review Item 11 to understand the specific fee structure applicable to their facility's size and chosen PMS.