What resources are available to Baymont Inn Suites franchisees on the proprietary online platform?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
We will continue to provide you with operational support and information about the Chain by e-mail, telephone or via the Chain's internal online platform.
In addition, our field support team may periodically visit your Facility to provide onsite operational support if you are in compliance with your obligations under the Franchise Agreement.
Our representatives will also consult with you in person when they are at the Facility for compliance inspections, upon your request. (Franchise Agreement – Section 4.6)
We will provide access to a proprietary online platform where you can access brand specific information, including System Standards and corporate communications specific to Chain and WHR initiatives.
We will offer tools to help support your business including site reporting, industry reporting, bill payment, marketing, Global Sales, Loyalty, and Revenue Management resources as well as access to ratings and reviews, and corporate information.
We may, in the future, charge a fee for the support and maintenance of this service.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 61–74)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, franchisees gain access to a proprietary online platform that offers brand-specific information, including System Standards and corporate communications related to Baymont Inn Suites and WHR initiatives. This platform is designed to support various aspects of the franchisee's business operations.
The online platform provides tools and resources for site reporting, industry reporting, bill payment, marketing, Global Sales, Loyalty, and Revenue Management. Additionally, franchisees can access ratings and reviews, as well as corporate information through this platform. Baymont Inn Suites may, in the future, charge a fee for the support and maintenance of this service.
In addition to the proprietary online platform, Baymont Inn Suites also utilizes Wyndham University as an online training platform. Human Trafficking Prevention Training and Count on Us Training are available online at any time via Wyndham University and the internal online platform. This ensures that franchisees and their staff have access to essential training resources to maintain brand standards and compliance.