Is Baymont Inn Suites required to participate in the Wyndham Rewards program, and what fees are associated with it?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
- 3.4.4 You will participate in the Wyndham Rewards program or any successor guest rewards or loyalty program we determine is appropriate and pay the Loyalty Program Charge associated with the program as set forth in Schedule C. The Wyndham Rewards Front Desk Guide sets forth additional standards, which you agree to follow. The Front Desk Guide, including fees assessed and reimbursements rates, may be revised by us or our affiliates at any time upon thirty (30) days' prior notice.
- 3.4.5 As a requirement of your participation in the Reservation System, you must participate in our Signature Reservation Service ("SRS") program during the Term of the Agreement. Under the SRS program, certain calls and messages will be routed to our agents and digital agents to respond to on behalf of the Facility. You will pay the fees associated with the SRS program. The program terms and fees associated with the program are described in the SRS agreement that you will sign and deliver to us at the same time as you sign this Agreement.
Source: Item 23 — RECEIPTS (FDD pages 97–443)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, participation in the Wyndham Rewards program is mandatory. Specifically, franchisees must participate in the Wyndham Rewards program, or any successor guest rewards or loyalty program that Baymont Inn Suites deems appropriate. Franchisees are also obligated to pay the Loyalty Program Charge associated with the program, as detailed in Schedule C of the franchise agreement.
The Wyndham Rewards Front Desk Guide provides additional standards that franchisees must adhere to. Baymont Inn Suites or its affiliates reserve the right to revise the Front Desk Guide, including fees assessed and reimbursement rates, at any time, provided they give thirty days' prior notice.
In addition to the Wyndham Rewards program, Baymont Inn Suites requires participation in the Signature Reservation Service (SRS) program as a condition of using the Reservation System. Franchisees must pay the fees associated with the SRS program, with the specific terms and fees outlined in the SRS agreement, which must be signed concurrently with the franchise agreement. This multi-faceted approach to loyalty and reservation systems highlights the importance of these programs to the Baymont Inn Suites brand and revenue generation.