What is the purpose of the Property Management and Technology fee for Baymont Inn Suites franchises?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
When we invoice | You must pay us the Best Rate | | Type of Fee | Amount | Due Date | Remarks 1 | |---|---|---|---| | Processing Fee | transaction. | you. | Guarantee Processing Fee if we, | | | | | or a guest, finds a lower publicly | | | | | available rate on the Internet | | | | | than you have provided to us, | | | | | for the same date at your | | | | | Facility. We reserve the right to | | | | | monitor your rates, and | | | | | continued non-compliance may | | | | | also result in suspension from | | | | | certain Marketing programs. | | Property Management and Technology | | | | | | | | This fee is for facilities using the | | | | | SynXis PMS and includes | | | | | remote deployment, installation | | | | | and training. (See Item 11) | | | | | This fee is for facilities using an | | | | | OPERA Cloud-based PMS and | | | | | includes remote deployment, | | | | | installation, and training and | | | | | certain interfaces. You must pay | | | | | $750 for the required interface | | | | | to our approved automated | | | | | revenue and rate management | | | | | system. Other optional | | | | | interfaces range from $525 to | | | | | $3,050. (See Item 11). | | | | | This fee is for facilities using the | | | | | SynXis PMS or the Foundation | | | | | or Standard levels of the | | | | | OPERA Cloud-based PMS.
Source: Item 6 — OTHER FEES (FDD pages 30–45)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, the Property Management and Technology fee covers various services and systems, depending on the specific property management system (PMS) used by the franchisee. For facilities using the SynXis PMS, the fee includes remote deployment, installation, and training. For those using the OPERA Cloud-based PMS, the fee also covers remote deployment, installation, training, and certain interfaces. A required interface to Baymont Inn Suites's approved automated revenue and rate management system costs $750, while other optional interfaces range from $525 to $3,050.
For facilities using either the SynXis PMS or the Foundation or Standard levels of the OPERA Cloud-based PMS, the Property Management and Technology fee includes monthly support, HTCS and CRISP services, a standard service level of an automated revenue and rate management solution, and certain interfaces like OTA Insights, mobile tipping, and mobile check-in/check-out. Additionally, Baymont Inn Suites provides first-level support for the franchisee's Wyndham-provided email account. The exact amount of the fee varies based on the number of guest rooms at the facility, as detailed in Item 11 of the FDD.
In summary, this fee ensures that Baymont Inn Suites franchisees have access to necessary technology, support, and training for managing their properties effectively. It covers initial setup, ongoing maintenance, and various integrations that help streamline operations and enhance guest experience. The fee structure is tiered based on the PMS used and the size of the facility, allowing for a customized approach to technology and support services.