What is the process for mediation in the event of a dispute with Baymont Inn Suites?

According to Baymont Inn Suites's 2025 Franchise Disclosure Document, disputes arising under the Signature Reservation Services Agreement will be resolved according to the dispute resolution procedures outlined in the franchisee's franchise or membership agreement. This means that if a franchisee has a disagreement related to the call transfer and omni-channel service provided by Baymont Inn Suites, they must follow the specific steps and methods detailed in their franchise agreement for resolving conflicts.

The dispute resolution process is triggered by disagreements specifically related to the Signature Reservation Services Agreement, which covers call transfers and booking services. This agreement is separate from the main franchise agreement but is directly tied to it, as the resolution process defaults to the procedures in the franchise agreement.

This approach is fairly standard in franchising, where ancillary agreements often refer back to the primary agreement for dispute resolution. Prospective Baymont Inn Suites franchisees should carefully review the dispute resolution procedures detailed in their franchise agreement to understand the specific steps, such as mediation or arbitration, required to resolve any potential conflicts related to the Signature Reservation Services Agreement.