If a Baymont Inn Suites franchisee does not personally manage the Facility, what are the requirements for the manager?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
use to avoid infringing the rights of others.
ITEM 15. OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS
You do not have to participate personally in the direct operation of your Facility although we recommend that you do so. If you do not personally manage the Facility, you must hire a management company or individual manager with significant training and experience in general management of similar lodging facilities to manage the Facility. The Facility's general manager must successfully complete our training program. You are solely responsible for all employment decisions for your Facility, including recruitment, hiring, firing, scheduling, remuneration, personnel policies, training, benefits, safety, security, supervision, discipline and termination, regardless of whether you received advice from us on any of these subjects. The management company or individual manager does not have to own an equity interest in the franchisee or the Facility.
We reserve the right to require you to retain a third-party manager or management company approved by us if you do not have significant experience managing a hotel, or are receiving a Development Incentive (see Item 10).
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 79–80)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, while franchisees are not required to personally manage their facility, certain requirements apply if they choose not to. Specifically, if a franchisee opts not to manage the Baymont Inn Suites facility themselves, they must hire a management company or an individual manager. This manager must possess significant training and experience in the general management of similar lodging facilities.
Furthermore, the general manager hired by the franchisee is required to successfully complete the Baymont Inn Suites training program. This ensures that the manager is well-versed in the brand's standards, operational procedures, and customer service protocols. The management company or individual manager is not required to have any equity interest in either the franchisee's business or the Baymont Inn Suites facility itself.
Baymont Inn Suites also retains the right to mandate that a franchisee employ a third-party manager or management company that has been approved by them. This condition is typically imposed if the franchisee lacks substantial experience in hotel management or if they are benefiting from a Development Incentive offered by Baymont Inn Suites. In such cases, Baymont Inn Suites reserves the authority to approve the management agreement between the owner and the chosen management company, ensuring alignment with their standards and operational expectations.