What is the franchisee's responsibility regarding data backup and anti-virus/anti-malware software when operating a Baymont Inn Suites franchise?

According to the 2025 Baymont Inn Suites Franchise Disclosure Document, franchisees are responsible for ensuring their data is adequately backed up and that they maintain current, updated anti-virus/anti-malware software at all times. Baymont Inn Suites is not responsible for any data loss or for viruses or malware infecting the franchisee's systems.

This requirement means that franchisees must proactively implement and maintain systems and procedures to protect their data and IT infrastructure. This includes regularly backing up all critical data to prevent loss due to hardware failure, software corruption, or cyberattacks. Additionally, franchisees must install and keep updated anti-virus and anti-malware software on all computers and systems used in the operation of the Baymont Inn Suites business.

The FDD also states that assistance with restoring lost data or addressing an infected system may be provided as additional services, implying that Baymont Inn Suites may offer support for these issues, but it is the franchisee's responsibility to take preventative measures. This allocation of responsibility is fairly standard in franchising, where franchisees are typically responsible for the day-to-day operation and maintenance of their business, including IT security.

By assuming responsibility for data backup and anti-virus/anti-malware software, Baymont Inn Suites franchisees must budget for and invest in appropriate IT solutions and expertise. Failure to adequately protect data and systems could result in significant financial losses, legal liabilities, and damage to the Baymont Inn Suites brand's reputation.