Will Baymont Inn Suites franchisees receive compensation for sales through the distribution channels?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition, we provide information about and book reservations for hotels franchised by the Lodging Affiliates through the CRS; call center; digital agents; omni-channel avenues, including consumer websites; and by other means. You will receive no compensation for sales through our distribution channels, unless we make a reservation on your behalf, in which case, you will receive the revenue from the reservation. However, we will prioritize Chain Facilities over the other hotels in a destination if there is room availability at Chain Facilities, they meet the guest's search criteria, including closest proximity to a point of reference or point of interest, and they are not in default under their Franchise Agreement. The Lodging Affiliates have reciprocal programs for booking reservations at Chain Facilities. We have the right to provide reservation services to lodging facilities other than Chain Facilities or to other parties.
Source: Item 12 — TERRITORY (FDD pages 74–76)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, franchisees generally do not receive compensation for sales made through Baymont Inn Suites's distribution channels. These channels include the Central Reservation System (CRS), call centers, digital agents, and consumer websites. This means that Baymont Inn Suites retains the revenue generated from reservations made through these channels.
However, there is an exception: if Baymont Inn Suites makes a reservation on behalf of the franchisee, the franchisee will receive the revenue from that specific reservation. This suggests that while Baymont Inn Suites controls the primary distribution channels, it may occasionally act as an intermediary for direct bookings, in which case the franchisee benefits directly.
Baymont Inn Suites prioritizes its own branded facilities (Chain Facilities) over other hotels when making reservations, provided there is room availability, the facilities meet the guest's search criteria (including proximity), and the facilities are not in default under their Franchise Agreement. This prioritization aims to benefit franchisees by directing potential customers to their properties first. The Lodging Affiliates also have reciprocal programs for booking reservations at Chain Facilities, further supporting the franchise network. Baymont Inn Suites retains the right to provide reservation services to other lodging facilities outside of the Baymont Inn Suites chain.