What is the Baymont Inn Suites franchisee required to do regarding maintenance of hardware or communication services related to the SaaS solution?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
You must perform all user- required maintenance specified by the vendor of any Hardware or Communication Services, and obtain required maintenance only from an authorized service provider.
Source: Item 22 — CONTRACTS (FDD pages 96–97)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, as a franchisee, you are responsible for performing all user-required maintenance procedures as specified by the vendor of the hardware components used to access the SaaS solution. This means that Baymont Inn Suites requires you to adhere to the maintenance guidelines provided by the hardware or communication services vendor.
Furthermore, you must obtain the necessary maintenance services exclusively from an authorized service provider. This stipulation ensures that the hardware and communication services are maintained by qualified professionals, which can help to maintain the functionality and lifespan of the equipment.
Failure to comply with these maintenance requirements or using unauthorized service personnel may void the warranties provided by Baymont Inn Suites for the SaaS solution. This could result in the franchisee bearing the full cost of repairs or replacements if issues arise due to improper maintenance.