What feedback should the Facility representative provide to Wyndham regarding the Baymont Inn Suites service?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
e Service ends. You may not use the telephone number or chat links in any advertising or marketing materials or on any websites without our prior written approval.
- 2. Your Responsibilities. You will be responsible for working with our team to verify that your Facility information, including Facility description, address, amenities, inventory, and all other content is updated and accurate in our Central Reservation System at all times.
- 3. Fees. The Call Transfer Fee is 3.5% of the Gross Room Revenue ("GRR") for each reservation booked by us.
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HOTEL REVENUE MANAGEMENT AGREEMENT
| | This HOTEL REVENUE MANAGEMENT AGREEMENT ("Agreement") is made as of | |---------------------------------------|-------------------------------------------------------------------------------------------| | | , 20 ("Commencement Date") by and between Wyndham Hotel Group, LLC, with offices located at 22 Sylvan Way, Parsippany, New Jersey 07054 ("we", "our", or "us") and | | with principal offices located at | ® ("you") regarding the | | guest lodging facility located at | ("Facility"). | | | | Recitals. We have developed a supplementary revenue management consulting service as described in Exhibit A, (the "Service") in addition to the primary services we provide to franchisees or members under their franchise or membership agreements. By signing below, you acknowledge your participation in Revenue Management Services at the rates set forth and in accordance with the terms of this Agreement.
NOW THEREFORE, in consideration of the terms and conditions contained herein, the receipt and sufficiency of which are hereby acknowledged, you and we agree as follows:
- 1. Provision of Services. We will provide the Service in accordance with the Revenue Management Policies and Best Practices ("RM Policies") set forth in System Standards. You will establish the reference room rate for the Facility upon which all other rates are based ("Rate of the Day") and retain ultimate control over all revenue management decisions.
Source: Item 23 — RECEIPTS (FDD pages 97–443)
What This Means (2025 FDD)
According to the 2025 Baymont Inn Suites FDD, the Facility representative plays a crucial role in revenue management and ensuring the accuracy of facility information. The franchisee must designate a primary Facility representative who has the authority to make revenue management decisions for the Facility, as well as a secondary representative to act in their absence. This representative is responsible for working with the Wyndham team to verify that the Facility information, including the description, address, amenities, inventory, and all other content, is updated and accurate in the Central Reservation System at all times.
This means the Facility representative must provide feedback related to the accuracy of the information presented in the Central Reservation System. This includes details about the hotel's amenities, current inventory, and any other information that impacts bookings. The representative also has the authority to make revenue management decisions, implying they should provide feedback on the effectiveness of the revenue management strategies implemented by Wyndham.
Furthermore, the agreement stipulates that Wyndham will provide the Service in accordance with the Revenue Management Policies and Best Practices. While the franchisee retains ultimate control over revenue management decisions and establishes the Rate of the Day, they authorize Wyndham to access and adjust rates, inventory, and restrictions to comply with these policies. The Facility representative can modify or reverse any changes made by Wyndham, provided it aligns with the RM Policies, suggesting a continuous feedback loop to optimize revenue. Therefore, the Facility representative's feedback is essential for maintaining accurate information, optimizing revenue, and ensuring the Baymont Inn Suites location is effectively represented within the Wyndham system.