What is the due date for the guest survey and review fee for Baymont Inn Suites franchises?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
| Type of Fee | Amount | Due Date | Remarks 1 |
|---|---|---|---|
| other metric we determine from time to time, as described in the Front Desk Guide ("Loyalty Metric"). Loyalty Program Fees fund the costs associated with operation, customer support, technology and marketing of the Wyndham Rewards guest loyalty programs. | |||
| Loyalty Missed Valid Enrollment Fee | Up to $1,200 per calendar quarter (or $400 per month). Currently, $750 per calendar quarter (or $250 per month). | Payable upon receipt of our invoice | If your Facility fails to achieve a required number of Wyndham Rewards Valid Enrollments (or other Loyalty Metric that we may require from time to time) during a defined measurement period, as described in the Front Desk Guide, you must pay us a Missed Valid Enrollment Fee. |
| Loyalty Member Services Administration Fee | Currently, $50 per complaint. | Payable upon receipt of our invoice. | You must pay this fee if you do not process a member's points in a timely manner and we resolve the issue with the member. |
| Customer Care Program | Resolution costs. | When we invoice you. | You must pay the resolution costs if you do not resolve a guest's complaint within the required time frame we establish. Complaints may arise from a guest contacting us or if we become aware of complaints posted on third-party travel websites, distribution channels, blogs, social networks and other forums. We can modify the Customer Care Program from time to time including its operation and fees. |
| Wyndham Response Service Fee | Currently, $0 to $15 per response. | Monthly when we invoice you. | We will respond to certain guest surveys and reviews of the Facility on your behalf. Depending on the Facility's guest satisfaction score, you will pay a fee of up to |
Source: Item 6 — OTHER FEES (FDD pages 30–45)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, franchisees may incur a fee of up to $15 for each guest survey or review to which the franchisor responds on the franchisee's behalf, depending on the facility's guest satisfaction score. The FDD does not specify a due date for this fee.
However, the FDD does state that Baymont Inn Suites requires franchisees to pay all recurring fees and other charges online via their self-service, electronic invoice presentment and payment tool, accessible through a centralized online platform, or through other technologies or means they may establish. Payment can be made by electronic check (via ACH) in the online environment. If a franchisee submits payment for any fee using a paper check, they will incur a $160 processing fee per occurrence.
Given that the due date for the guest survey and review fee is not explicitly stated, prospective Baymont Inn Suites franchisees should confirm with the franchisor when this fee is invoiced and the specific due date for payment to avoid any late payment penalties or additional processing fees.