Does Baymont Inn Suites directly maintain the Reservation System, or do they use a third party?
Baymont_Inn_Suites Franchise · 2025 FDDAnswer from 2025 FDD Document
and/or Services"** means the Products and/or Services that we may provide to the Facility as described above in Section 2.3 and in the attached Attachment 2.3.
- "PMS Vendor Management" means coordination of vendors in support of troubleshooting issues related to the Services.
- "Products and/or Services" means the Oracle Products and/or Services and Our Products and/or Services, including the CRISP Services, as described in Section 2, and Attachment 2.2, Attachment 2.3 and Attachment 2.4, respect
Source: Item 22 — CONTRACTS (FDD pages 96–97)
What This Means (2025 FDD)
According to Baymont Inn Suites's 2025 Franchise Disclosure Document, the Reservation System is maintained either directly by Baymont Inn Suites or through subcontracting with an affiliate or one or more third parties. The Reservation System is defined as the computerized central reservation system used for placing and receiving lodging reservations. It also includes any additional services that Baymont Inn Suites may develop and provide in the future, subject to fees.
This means that as a franchisee, you will be utilizing a reservation system that is managed either in-house by Baymont Inn Suites or by an external vendor they have partnered with. Baymont Inn Suites has the discretion to modify the system or its providers. The franchisee will be subject to fees for using this reservation system.
It is important to note that Baymont Inn Suites retains the right to modify the Reservation System and its operation. As a franchisee, you should stay informed about any changes to the system, its costs, and any potential impact on your business. Understanding the terms and conditions related to the Reservation System is crucial for managing your franchise effectively.