How does Baymont Inn Suites define its 'Reservation System' and who maintains it?

According to Baymont Inn Suites's 2025 Franchise Disclosure Document, the 'Reservation System' or 'Central Reservation System' is defined as the technology platform and applications used by Baymont Inn Suites to handle reservations for all franchised locations. This system is responsible for accepting, storing, and communicating reservations through various channels, including the Chain Websites, the GDS (global distribution system), and other distribution channels.

The Reservation System is described as a 'back-end' technology platform, implying that it operates behind the scenes to support the booking process. It is also clarified that the Reservation System is separate from the booking of reservations but enables it.

Baymont Franchise Systems, Inc. (referred to as 'we,' 'our,' or 'us' in the document) maintains and operates the Reservation System. This means Baymont Inn Suites is responsible for the ongoing operation, maintenance, and updates to the system. As the franchisee, you are required to utilize this system as part of your franchise agreement and to pay related fees, such as System Assessment Fees, which contribute to the costs associated with the Reservation System.