What constitutes 'Access Credentials' for the SaaS Solution as it pertains to a Baymont Inn Suites franchise?

According to Baymont Inn Suites's 2025 Franchise Disclosure Document, 'Access Credentials' for the SaaS Solution are defined as any means used to verify a user's identity and authorization to access and use the SaaS Solution. This includes usernames, identification numbers, passwords, licenses or security keys, security tokens, PINs, or other security codes, methods, technologies, or devices, whether used alone or in combination.

For a prospective Baymont Inn Suites franchisee, this means that gaining access to the SynXis Property Management System (the SaaS Solution) requires specific credentials that the franchisor provides. These credentials are not just limited to simple passwords but can encompass a range of security measures. Baymont Inn Suites may change these credentials or require the franchisee to change them, and franchisees must adhere to all security procedures and protocols established by Baymont Inn Suites.

The franchisee has a responsibility to protect these access credentials, treating them as trade secrets and only sharing them with authorized users who need them to perform their duties. If the access credentials are lost, stolen, misappropriated, or compromised, the franchisee must immediately inform Baymont Inn Suites and follow their instructions for replacement. Ultimately, the franchisee is responsible for all access and use of the SaaS Solution that occurs through their access credentials, emphasizing the importance of maintaining strong security practices.