Who is responsible for the cost and expense of subscribing to third-party Quality Review Services for a Baya Bar franchise?
Baya_Bar Franchise · 2024 FDDAnswer from 2024 FDD Document
- 12.7 External Quality Assurance Services. Franchisor reserves the right to establish quality assurance programs conducted by third-party providers, including, but not limited to, mystery shop programs and periodic quality assurance audits ("Quality Review Services"). Upon Franchisor's request and at Franchisee's sole cost and expense, Franchisee shall subscribe, to any such third-party provider for Quality Review Services to monitor the operations of the Franchised Business as directed by Franchisor.
Source: Item 22 — CONTRACTS (FDD page 56)
What This Means (2024 FDD)
According to Baya Bar's 2024 Franchise Disclosure Document, the franchisee is solely responsible for the costs and expenses associated with subscribing to third-party Quality Review Services.
Baya Bar reserves the right to implement quality assurance programs through third-party providers. These Quality Review Services are designed to monitor the operations of the franchised business. These services may include mystery shopping programs and periodic quality assurance audits.
As a Baya Bar franchisee, you are obligated to subscribe to these third-party Quality Review Services upon the franchisor's request. This means you will need to budget for these ongoing expenses to ensure compliance with Baya Bar's standards and to maintain the quality of your franchise's operations.