Does Baya Bar loan its Manual to franchisees?

According to Baya Bar's 2024 Franchise Disclosure Document, the franchisor provides a Confidential Operations Manual to franchisees. The Table of Contents for the Manual is included as Exhibit E in the FDD. The manual contains approximately 404 pages.

This manual is a critical resource for franchisees, as it contains the standardized procedures and guidelines for operating a Baya Bar franchise. Franchisees can use the manual to ensure consistency in product quality, customer service, and overall brand experience.

While the FDD mentions the existence and contents of the manual, it does not specify whether the manual is loaned or provided permanently to the franchisee. A prospective franchisee should clarify with Baya Bar whether the operations manual is loaned and must be returned, or whether it becomes the franchisee's property to keep.