What is the duration of the Baya Bar classroom training on Customer Interaction?
Baya_Bar Franchise · 2024 FDDAnswer from 2024 FDD Document
ur training program consists of the following:
TRAINING PROGRAM
| Subject | Hours of Classroom Training | Hours of On-the-Job Training | Location |
|---|---|---|---|
| Baya Bar Business Model Concept Introduction & Familiarization Value Proposition & Competition Strategic Relationship Between Franchisor, Franchisee and Vendor | 4 | 0 | Our affiliate's Forest Avenue location in Staten Island, New York, or your location |
| Marketing and Lead |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 26–36)
What This Means (2024 FDD)
According to Baya Bar's 2024 Franchise Disclosure Document, the classroom training for customer interaction is 2 hours. This training covers credibility building, understanding product types, and pricing. In addition to the classroom training, Baya Bar also provides 5 hours of on-the-job training in customer interaction.
This initial training is designed to equip franchisees and their staff with the skills necessary to effectively interact with customers, build trust, and understand the Baya Bar product offerings. The on-the-job training component allows for practical application of the concepts learned in the classroom, ensuring a more comprehensive understanding of customer service in a Baya Bar setting.
The training will take place at Our affiliate's Forest Avenue location in Staten Island, New York, or at your location.