With whom must a Baya Bar developer first attempt to resolve a dispute internally?

According to Baya Bar's 2024 Franchise Disclosure Document, a developer must first attempt to resolve any claim, controversy, or dispute arising from the Development Agreement with Baya Bar's president and/or chief executive officer. This involves providing notice as outlined in Section 12.7 of the agreement.

This internal dispute resolution procedure must be exhausted before a Baya Bar developer can take the dispute to a third party. This initial step is designed to facilitate direct communication and potential resolution at the highest levels of the Baya Bar organization.

The requirement to attempt internal dispute resolution survives any termination or expiration of the Development Agreement, emphasizing its importance throughout the business relationship. If this process does not resolve the issue, further steps such as mediation or arbitration may follow, but the internal route is a mandatory first step.