Under what conditions may Batteries Plus Bulbs update or change the Retail Management System?

According to Batteries Plus Bulbs's 2025 Franchise Disclosure Document, Batteries Plus Bulbs periodically may update or change the Retail Management System (RMS) in response to specific conditions. These conditions include business factors, operational needs, marketing conditions, or changes in technology. The RMS is a computerized multi-purpose retail store point-of-sale and management system selected by Batteries Plus Bulbs for use in its stores.

This means that as a franchisee, you must be prepared for updates or changes to the Retail Management System if Batteries Plus Bulbs deems it necessary due to any of the aforementioned conditions. These changes are intended to keep the franchise competitive and up-to-date with current market and technological standards. The Retail Management System includes the Back Office Software, ProSource RMS software, and Omni-Channel Software, all of which are subject to these updates.

Batteries Plus Bulbs requires franchisees to incorporate these upgrades and updates to the Retail Management System as they become available. While the FDD mentions that there are no contractual limitations on the frequency and cost of this obligation, it is important for a prospective franchisee to factor in potential costs and disruptions associated with these updates. It is also important to note that the franchisee must purchase the hardware for the Retail Management System from Batteries Plus Bulbs or a designated supplier to ensure compatibility and support.