Where will the training be provided for a new Batteries Plus Bulbs franchise owner?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
your Stores according to the Development Schedule.
Training. Our initial training program, the initial startup and commercial sales effectiveness training programs, are conducted primarily at our corporate training center in Pewaukee, Wisconsin, in one of our Stores and online. We currently offer the initial startup training program 11 to 13 times each year, with one class for commercial and one class for retail generally offered each month. You must attend the one week on-site commercial training in Pewaukee, Wisconsin, within three months of signing your Franchise Agreement. Once completed, you must open your store for commercial sales. Within one month of opening for commercial sales, you must also complete your online training modules covering battery product, bulb product, commercial selling and operations. Once a site is secured, you will attend the one week on-site retail training program offered in Pewaukee, Wisconsin. Once the one week retail training is complete, you will spend an additional week of training in a designated store. The initial startup training program includes instruction relating to Store operations, understanding the equipment and product use, costs and cash control, customer service, accountability for sales and marketing, methods of controlling operating costs and the Retail Management System. You also must complete additional virtual training covering human resources, selling, operations, and finance.
You may not open your Store unless each proposed Store manager who will oversee day-to-day operations and management of the Store ("Store Manager") successfully completes the initial start up training program, including all online courses. We anticipate that you (if franchisee is an entity, a Principal Owner) will be a proposed Store Manager. If we determine that the proposed Store Manager is not qualified to manage the Store, we will allow you to select a substitute Store Manager to complete the initial start up training program.
While new franchise owners must successfully complete all the training programs, we will make available to new Store associates of existing franchise owners various tools included in the initial start up training program.
INITIAL START UP TRAINING PROGRAM FOR NEW FRANCHISE OWNERS
| Type of Fee | Amount | |
|---|---|---|
| Retail Management SystemCost | $38,968 | |
| Omni-Channel Program Access Fee | $10,000 | |
| Monthly Software Support Fee | Currently $472per month | |
| Omni-Channel Maintenance Fees | Then-current fee as described in the Operations Manual, currently $200 per month | |
| Omni-Channel Program Fees | Varies, incudes administrative fee on certain product and reimbursement of key account, e-commerce and other program expenses and services provided to you | |
| Managed Security Services (PCI | Currently $170 per month | |
| Compliance) Program Fee | ||
| Avalara Avatax Service Fee | Varies, currently $26per month | |
| Payment Gateway Fee | Varies, currently $22per month | |
| Salesforce.com CRM Fee | Varies, currently $50per month | Training will be provided at the Batteries Plus Support Office in Pewaukee, Wisconsin or another location we select, at our option. |
A Principal Owner and the person responsible for commercial sales (if different) must participate in our Commercial Sales Effectiveness Program. The Program takes place before and after the Store opens.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs FDD, initial training programs are conducted primarily at the corporate training center in Pewaukee, Wisconsin, in one of their stores, and online. New franchise owners must attend a one-week on-site commercial training in Pewaukee, Wisconsin, within three months of signing the Franchise Agreement. Following this, they must open their store for commercial sales and complete online training modules covering battery product, bulb product, commercial selling, and operations within one month of opening for commercial sales. Once a site is secured, franchisees will attend a one-week on-site retail training program in Pewaukee, Wisconsin, followed by an additional week of training in a designated store.
Batteries Plus Bulbs also provides a Commercial Sales Effectiveness Program, which involves instructor-led training in Pewaukee, Wisconsin, in-market training, and weekly coaching phone calls. Furthermore, new franchisees and a proposed employee must complete a three-day Device Repair Training Program at the Pewaukee, Wisconsin, training facility. The instructional materials for all training programs include Batteries Plus® Online training modules, Batteries Plus® Product, Operations, and Technical Training manuals, handouts, and visual aids, and will include lecture, classroom discussion, hands-on demonstration and/or practice training at a Batteries Plus® Store.
In addition to the above, the FDD includes a table outlining the location and hours of participation for various training subjects. New Franchisee/New Store Commercial Sales Kick Start consists of 120 hours in the first 12 months, including in-market time with a New Store Commercial Coach and virtual coaching, and takes place virtually or on-site at the franchisee's store. New Owner Commercial Sales involves 8 hours of classroom training at Batteries Plus Support Offices. CRM Training & Click2Sell Training includes 2 hours of coach training at Batteries Plus Support Offices. In-Store Lead Generation, Customer Follow-Up, Commercial Market Plan, and Time Management & Commercial Tools training sessions vary in hours and are held at Batteries Plus Support Offices.