Where will the training be provided for a Batteries Plus Bulbs franchise?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
your Stores according to the Development Schedule.
Training. Our initial training program, the initial startup and commercial sales effectiveness training programs, are conducted primarily at our corporate training center in Pewaukee, Wisconsin, in one of our Stores and online. We currently offer the initial startup training program 11 to 13 times each year, with one class for commercial and one class for retail generally offered each month. You must attend the one week on-site commercial training in Pewaukee, Wisconsin, within three months of signing your Franchise Agreement. Once completed, you must open your store for commercial sales. Within one month of opening for commercial sales, you must also complete your online training modules covering battery product, bulb product, commercial selling and operations. Once a site is secured, you will attend the one week on-site retail training program offered in Pewaukee, Wisconsin. Once the one week retail training is complete, you will spend an additional week of training in a designated store. The initial startup training program includes instruction relating to Store operations, understanding the equipment and product use, costs and cash control, customer service, accountability for sales and marketing, methods of controlling operating costs and the Retail Management System. You also must complete additional virtual training covering human resources, selling, operations, and finance.
You may not open your Store unless each proposed Store manager who will oversee day-to-day operations and management of the Store ("Store Manager") successfully completes the initial start up training program, including all online courses. We anticipate that you (if franchisee is an entity, a Principal Owner) will be a proposed Store Manager. If we determine that the proposed Store Manager is not qualified to manage the Store, we will allow you to select a substitute Store Manager to complete the initial start up training program.
While new franchise owners must successfully complete all the training programs, we will make available to new Store associates of existing franchise owners various tools included in the initial start up training program.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs FDD, the initial startup and commercial sales effectiveness training programs are conducted primarily at the corporate training center in Pewaukee, Wisconsin, in one of their stores, and online. The one-week on-site commercial training must be attended in Pewaukee, Wisconsin, within three months of signing the Franchise Agreement. Following this, the franchisee must open their store for commercial sales and complete online training modules covering battery product, bulb product, commercial selling, and operations within one month. Once a site is secured, the franchisee will attend a one-week on-site retail training program in Pewaukee, Wisconsin, followed by an additional week of training in a designated store.
Batteries Plus Bulbs also provides Device Repair Training, which takes place over three days at their Pewaukee, Wisconsin, training facility as part of the initial start-up training program. For new franchisees opening their first store for retail sales, two individuals must attend and successfully complete this program. The Device Repair Technician must then train additional employees within 30 days of opening. The FDD states that Batteries Plus Bulbs expects franchisees to have a WISE Certified Device Repair Technician on staff during all hours of operation.
In addition to the above, the Batteries Plus Bulbs FDD states that training will be provided at the Batteries Plus Support Office in Pewaukee, Wisconsin, or another location selected by Batteries Plus Bulbs at their option. The Commercial Sales Effectiveness Program, which involves a combination of instructor-led training in Pewaukee, Wisconsin, in-market training, and weekly coaching phone calls, is also part of the training process. Certain training modules are virtual or on-site at the franchisee's store.