What is the Retail Management System that Batteries Plus Bulbs makes available to franchisees?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
ities. We will deposit that amount in the NMF Fund.
Retail Management System. You must use in your Store a computerized multi-purpose retail store point-of-sale and management system ("Retail Management System") that we have selected for use in Stores. We periodically may update or change the Retail Management System in response to business, operations, marketing conditions, or changes in technology.
As of March 1, 2025, the Retail Management System package includes the following: (1) the back office inventory execution software (the "Back Office Software"). The Back Office Software is specifically designed to track various aspects of your Store, including inventory, vendor purchase orders, daily sales reports and accounts receivable; (2) the ProSource RMS™ software (the "ProSource RMS Software") – our proprietary software that provides a point-of-sale ticket entry platform, manages work orders for services, solution, and assists franchisees in cross-referencing batteries, light bulbs and other products and services; and (3) the Omni-Channel Software (the "Omni-Channel Software"), our proprietary software developed or customized for us that allows retail and commercial customers to place and manage orders for products through a secured website. You will operate the Back Office Software, the ProSource RMS Software, and the Omni-Channel Software (collectively, the "Proprietary Software") with a software and hardware package we designate, including a minimum of 2 front counter computers, 1 back-office computer, 1 Tech Center PC, and a managed, PCI-compliant firewall. Additional information on the required models is available to franchisees on our Intranet Site under "POS System Services."
The Proprietary Software is configured over a Wide Area Network (WAN) hosted by a third party. To access the Proprietary Software, each Store must have a primary WAN business-class connection. We also require a 4G/5G cellular back-up WAN connection. We recommend that you use a business-class cable (preferred) or DSL connection as your primary WAN connection, with a separate cellular Internet service for a WAN back-up.
Because the Retail Management System is configured as an integrated system to operate over the Wide Area Network/WAN, you must purchase the hardware from us or a supplier that we designate. This ensures that your Store Retail Management System operates with the Proprietary Software over the WAN and uses a customized configuration to allow you to obtain economical support for your Retail Management System (as described below).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, franchisees must use a computerized multi-purpose retail store point-of-sale and management system, referred to as the "Retail Management System." As of March 1, 2025, this system includes several key components designed to manage various aspects of the store's operations. Batteries Plus Bulbs may periodically update or change the Retail Management System due to business, operations, marketing conditions, or changes in technology.
The Retail Management System package consists of: (1) Back Office Software, which tracks inventory, vendor purchase orders, daily sales reports, and accounts receivable; (2) ProSource RMS™ software, a proprietary point-of-sale ticket entry platform that manages work orders and assists in cross-referencing products and services; and (3) Omni-Channel Software, a proprietary software that allows retail and commercial customers to place and manage orders through a secured website. These software components are collectively referred to as the "Proprietary Software."
To operate the Proprietary Software, franchisees must use a designated software and hardware package, including a minimum of 2 front counter computers, 1 back-office computer, 1 Tech Center PC, and a managed, PCI-compliant firewall. Additional details on the required models are available on the Batteries Plus Bulbs Intranet Site under "POS System Services." The Proprietary Software is configured over a Wide Area Network (WAN) hosted by a third party, requiring each store to have a primary WAN business-class connection and a 4G/5G cellular back-up WAN connection. Batteries Plus Bulbs recommends using a business-class cable (preferred) or DSL connection as the primary WAN connection, with a separate cellular Internet service for WAN back-up.
Batteries Plus Bulbs has independent access to certain operational and financial information and data produced by the Retail Management System. There are no contractual limitations on Batteries Plus Bulbs' right to access this information and data, as specified in the Franchise Agreement, Section 4(D).