Who is required to attend the initial training program for a Batteries Plus Bulbs franchise?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
n and layout, image, building materials, fixtures, equipment, furniture, signs and decor. Franchisor will provide Franchisee with reasonable consulting services in connection with the selection and evaluation of the proposed Store site and development of the Store. Franchisee acknowledges that Franchisor's assistance in site location and acceptance of the premises does not represent a representation or guaranty by Franchisor that the location will be a successful location for Franchisee's Batteries Plus® Store.
- B. Training. Before the opening of the Store, Franchisor will provide, and any proposed Store manager must attend, an initial training program on the operation of a Store. The initial training program will include online, classroom and in-store phases. If Franchisee (or if Franchisee is an entity, a Principal Owner) will oversee the day-to-day operations of the Store, Franchisee (or if applicable, a Principal Owner) must attend the initial training program and the commercial sales assistance training program described below.
The initial training program currently (as of the Effective Date) consists of four (4) phases: (i) the one week commercial training program at our headquarters or another location we designate; (ii) online commercial sales training modules covering battery product, bulb product, commercial selling and operations; (iii) one week retail training program at our headquarters or another location we designate; and (iv) an additional week of training at a designated Batteries Plus store. The training program includes instruction relating to Store operations, understanding the equipment and product usage, customer service, marketing and sales programs, accountability for sales and marketing, employee scheduling and methods of controlling operating costs. If, during any phase of the initial training program, Franchisor determines that any proposed manager is not qualified to manage the Store, Franchisor will notify Franchisee and Franchisee must select and enroll a substitute manager in the initial training program.
Source: Item 22 — Contracts (FDD page 80)
What This Means (2025 FDD)
According to Batteries Plus Bulbs's 2025 Franchise Disclosure Document, any proposed store manager must attend an initial training program before the store opens. This program includes online, classroom, and in-store phases. If the franchisee (or a principal owner) will oversee the store's daily operations, they must also attend the initial training program, as well as the commercial sales assistance training program.
The initial training program consists of four phases: a one-week commercial training program, online commercial sales training modules, a one-week retail training program, and an additional week of training at a designated Batteries Plus Bulbs store. The training covers store operations, equipment and product usage, customer service, marketing and sales programs, sales and marketing accountability, employee scheduling, and methods for controlling operating costs.
If Batteries Plus Bulbs determines that a proposed manager is not qualified during any phase of the initial training, the franchisee must select and enroll a substitute manager. For franchisees opening their second or subsequent store, a shorter store manager training program may be provided if the proposed store manager meets the current qualifications. Franchisees are responsible for all compensation, travel, lodging, and living expenses incurred while attending the initial, store manager, and commercial sales training programs, as well as any supplemental or refresher training programs.