What is the ProSource RMS Software used for in a Batteries Plus Bulbs store?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
As of March 1, 2025, the Retail Management System package includes the following: (1) the back office inventory execution software (the "Back Office Software"). The Back Office Software is specifically designed to track various aspects of your Store, including inventory, vendor purchase orders, daily sales reports and accounts receivable; (2) the ProSource RMS™ software (the "ProSource RMS Software") – our proprietary software that provides a point-of-sale ticket entry platform, manages work orders for services, solution, and assists franchisees in cross-referencing batteries, light bulbs and other products and services; and (3) the Omni-Channel Software (the "Omni-Channel Software"), our proprietary software developed or customized for us that allows retail and commercial customers to place and manage orders for products through a secured website.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 34–43)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, the ProSource RMS Software is a component of the Retail Management System (RMS) that franchisees are required to use. The ProSource RMS Software is Batteries Plus Bulbs' proprietary software that functions as a point-of-sale ticket entry platform.
In addition to point-of-sale functionality, the ProSource RMS Software manages work orders for services and solutions offered at Batteries Plus Bulbs stores. It also assists franchisees in cross-referencing batteries, light bulbs, and other products and services. This suggests the software is designed to streamline sales transactions and help employees quickly locate the correct products or services for customers.
Batteries Plus Bulbs franchisees do not pay a separate fee for basic ongoing maintenance and repairs for the ProSource RMS Software, outside of the initial Retail Management System computer access fee and the monthly software support fee. However, franchisees are obligated to incorporate upgrades and updates to the Retail Management System as they become available. The franchisor is not contractually required to provide modifications or enhancements to the ProSource RMS Software or the Omni-Channel Software.