When did Batteries Plus Bulbs launch the Omni-Channel Program?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
As described in Item 12 above, we launched the Omni-Channel Program in 2015, through which we will operate (among other activities) a Key Accounts Program. Each new franchisee must participate in the Omni-Channel Program, including the Key Accounts Program, and service key accounts customers in their service and revenue area. In addition, key accounts customers may establish certain service requirements for products and services sold to them.
Source: Item 16 — Restrictions on What the Franchisee May Sell (FDD pages 48–49)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, the Omni-Channel Program was launched in 2015. This program is designed to promote the sale of batteries, light bulbs, related items, device repair, and services through electronic channels to retail, key accounts, and business customers.
Participation in the Omni-Channel Program is mandatory for all new Batteries Plus Bulbs franchisees. Franchisees must adhere to the program's terms, including any future modifications or replacements. The program also includes a Key Accounts Program, requiring franchisees to service key accounts customers within their designated service and revenue area.
Franchisees are required to pay an Omni-Channel Program access fee to gain access to the program. Additionally, franchisees must pay any then-current fees associated with the Omni-Channel Program, including a monthly maintenance fee, which may be changed or altered by Batteries Plus Bulbs with thirty days' written notice. The Omni-Channel Program and its associated fees are important considerations for prospective franchisees as they represent ongoing operational requirements and costs.