What is the Key Accounts Program at Batteries Plus Bulbs?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
territory rights you receive under the Franchise Agreement.
Key Accounts Program. Within our Omni-Channel Program, we currently operate a "Key Accounts Program" designed to address the needs of certain multi-state or multiple location customers including group purchasing organizations, insurance providers and other large volume users with multiple shipping/service destinations. You must participate in the Key Accounts Program and comply with the terms of the Program as described in the Operations Manual or as we otherwise describe in writing. We may sell products to key accounts customers located in your Protected Area under the terms of the Key Accounts Program. You must agree to service key accounts customers within a certain service and revenue area. We have established the rules under which you will participate in this program, including the servicing of accounts, recognition of revenues received from key accounts customers and other matters. We may terminate, modify, or replace the Key Accounts Program at any time.
Commercial Sales Program. You may offer and sell products and services to commercial customers (other than customers under the Key Accounts Program) located inside and outside the Protected Area, only pursuant to our then-current policy on commercial sales as described in the Operations Manual or otherwise in writing ("Commercial Sales Area"). There are no territorial protections for commercial sales, and other Batteries Plus® franchisees may offer and sell products and services to commercial customers located within your Protected Area.
Minimum Annual Net Revenues Quotas
You must meet a minimum annual Net Revenues quota during each full calendar year following the date the Store opens. If you do not do so, we may modify or eliminate your Protected Area. The minimum annual Net Revenues quotas are as follows:
| Sections | Number of Topics |
|---|---|
| Chapter 1: General Information | 3 |
| Chapter 2: The Brand | 5 |
| Chapter 3: The Franchise Relationship | 24 |
| Chapter 4: Brand Operating Standards | 31 |
| Chapter 5: Staffing Best Practices | 10 |
| Chapter 6: Operations Best Practices | 11 |
| Chapter 7: Crisis Management | 6 |
| Chapter 8: Management & Administration | 10 |
| TOTAL | 100 |
MULTIPLE UNIT FRANCHISE AGREEMENT
If you enter into a Multiple Unit Franchise Agreement, you will receive certain protected rights to develop more than one Store within a designated geographic area (the "Designated Area") to be described in Exhibit A attached to the Multiple Unit Franchise Agreement.
Source: Item 16 — Restrictions on What the Franchisee May Sell (FDD pages 48–49)
What This Means (2025 FDD)
According to Batteries Plus Bulbs' 2025 Franchise Disclosure Document, the Key Accounts Program is part of the broader Omni-Channel Program. This program is designed to cater to the needs of multi-state, multiple location, or specialized service customers. These customers include group purchasing organizations, insurance providers, and other large-volume users who may have customized needs or multiple shipping and service destinations. Franchisees are required to participate in the Key Accounts Program and adhere to its terms as outlined in the Operations Manual or in writing by Batteries Plus Bulbs.
As a franchisee, you must service key accounts customers within a specific service and revenue area. Batteries Plus Bulbs establishes the rules for participation, including how accounts are serviced and how revenues from these customers are recognized. However, Batteries Plus Bulbs retains the right to modify or terminate the Key Accounts Program at any time. Franchisees must also pay the then-current fees associated with the Key Accounts Program.
Participation in the Key Accounts Program also means that Batteries Plus Bulbs may sell products to key accounts customers located within a franchisee's protected area under the terms of the program. While franchisees can offer and sell to commercial customers outside the Key Accounts Program within and outside their protected area, there are no territorial protections for these commercial sales, meaning other Batteries Plus Bulbs franchisees can also sell to commercial customers within your protected area. Franchisees cannot solicit key accounts customers without the consent of Batteries Plus Bulbs.