What is included in the definition of 'Software' provided to a Batteries Plus Bulbs licensee?

According to the 2025 Batteries Plus Bulbs FDD, the term 'Software' encompasses several types of software provided to the licensee. It includes the 'Back Office Software,' which is used for tracking, analyzing, and reporting sales, inventory, and other operational information customized for the franchised business. The definition also includes 'Omni-Channel Software,' which is proprietary software that enables Batteries Plus Bulbs franchisees to participate more fully in the company's 'Omni-Channel Program.'

In essence, 'Software' refers collectively to the Back Office Software, the Omni-Channel Software, and any other customized or proprietary software that Batteries Plus Bulbs provides to its licensees. This suite of software tools is designed to assist franchisees in managing various aspects of their business, from tracking sales and inventory to participating in the company's broader sales and marketing initiatives.

For a prospective Batteries Plus Bulbs franchisee, understanding the scope and functionality of the 'Software' is crucial. It represents a key component of the franchisor's support system, providing tools and resources to help manage and grow the business. Franchisees should inquire about the specific features and capabilities of each software component, as well as any training or support provided for their use. Additionally, it would be prudent to understand any costs associated with accessing and maintaining the software, as well as any potential updates or upgrades that may be required in the future.