Is a Batteries Plus Bulbs franchisee required to participate in the Key Accounts Program?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
territory rights you receive under the Franchise Agreement.
Key Accounts Program. Within our Omni-Channel Program, we currently operate a "Key Accounts Program" designed to address the needs of certain multi-state or multiple location customers including group purchasing organizations, insurance providers and other large volume users with multiple shipping/service destinations. You must participate in the Key Accounts Program and comply with the terms of the Program as described in the Operations Manual or as we otherwise describe in writing. We may sell products to key accounts customers located in your Protected Area under the terms of the Key Accounts Program. You must agree to service key accounts customers within a certain service and revenue area. We have established the rules under which you will participate in this program, including the servicing of accounts, recognition of revenues received from key accounts customers and other matters. We may terminate, modify, or replace the Key Accounts Program at any time.
Commercial Sales Program. You may offer and sell products and services to commercial customers (other than customers under the Key Accounts Program) located inside and outside the Protected Area, only pursuant to our then-current policy on commercial sales as described in the Operations Manual or otherwise in writing ("Commercial Sales Area"). There are no territorial protections for commercial sales, and other Batteries Plus® franchisees may offer and sell products and services to commercial customers located within your Protected Area.
Minimum Annual Net Revenues Quotas
You must meet a minimum annual Net Revenues quota during each full calendar year following the date the Store opens. If you do not do so, we may modify or eliminate your Protected Area.
Source: Item 12 — Territory (FDD pages 43–46)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, franchisees must participate in the Key Accounts Program. This program is part of the broader Omni-Channel Program, which aims to serve multi-state or multiple-location customers such as group purchasing organizations and insurance providers. Batteries Plus Bulbs may sell products to key accounts customers located within a franchisee's protected area under the terms of the Key Accounts Program.
Franchisees are required to service key accounts customers within a defined service and revenue area. The rules for participation, including servicing accounts and revenue recognition, are established by Batteries Plus Bulbs and detailed in the Operations Manual or in writing. Batteries Plus Bulbs retains the right to modify or terminate the Key Accounts Program at any time.
In addition to the Key Accounts Program, Batteries Plus Bulbs franchisees can participate in a Commercial Sales Program, allowing them to sell to commercial customers outside the Key Accounts Program, both inside and outside their protected area. However, commercial sales do not offer territorial protections, meaning other Batteries Plus Bulbs franchisees can also sell to commercial customers within a franchisee's protected area. Franchisees are restricted from soliciting key accounts customers without consent.