For a Batteries Plus Bulbs franchise, from whom must I purchase the Proprietary Software?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
You must purchase the Proprietary Software from us and the computer hardware for the Retail Management System from TRG or another approved vendor. See Item 11 for information regarding the Retail Management System. You must use Fiserv or another vendor we designate as your credit card processor.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 29–32)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, franchisees are required to purchase the Proprietary Software directly from Batteries Plus Bulbs. Additionally, the computer hardware for the Retail Management System must be purchased from TRG or another approved vendor.
This requirement ensures that all Batteries Plus Bulbs locations use a standardized software system, which helps maintain consistency and quality across the franchise network. By mandating the software source, Batteries Plus Bulbs can control updates, provide support, and ensure compatibility throughout the system.
For a prospective franchisee, this means they must budget for the cost of the Proprietary Software and source the hardware from approved vendors like TRG. Item 11 of the FDD provides further details regarding the Retail Management System. Using only approved software and hardware is a condition of the franchise agreement, and failure to comply could result in a breach of contract.