In what area must a Batteries Plus Bulbs franchisee service key accounts customers?
Batteries_Plus_Bulbs Franchise · 2025 FDDAnswer from 2025 FDD Document
You must participate in the Key Accounts Program and comply with the terms of the Program as described in the Operations Manual or as we otherwise describe in writing. We may sell products to key accounts customers located in your Protected Area under the terms of the Key Accounts Program. You must agree to service key accounts customers within a certain service and revenue area. We have established the rules under which you will participate in this program, including the servicing of accounts, recognition of revenues received from key accounts customers and other matters. We may terminate, modify, or replace the Key Accounts Program at any time.
Source: Item 16 — Restrictions on What the Franchisee May Sell (FDD pages 48–49)
What This Means (2025 FDD)
According to the 2025 Batteries Plus Bulbs Franchise Disclosure Document, franchisees must service key accounts customers within a certain service and revenue area. Batteries Plus Bulbs operates a Key Accounts Program designed for multi-state or multiple-location customers, such as group purchasing organizations and insurance providers. Franchisees are required to participate in this program and adhere to its terms as outlined in the Operations Manual.
Batteries Plus Bulbs retains the right to sell products to key accounts customers located within a franchisee's protected area under the terms of the Key Accounts Program. The FDD states that Batteries Plus Bulbs has established rules for franchisee participation in the Key Accounts Program, including the servicing of accounts and recognition of revenues.
Batteries Plus Bulbs also retains the right to modify or terminate the Key Accounts Program at any time. Franchisees should ensure they understand the specific service and revenue area they are responsible for and how the Key Accounts Program operates, as it can impact their revenue and service obligations.