Where are the specifications for the electronic connection to the Bath Tune Up electronic portal specified?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
t to the electronic portal. Franchisee acknowledges that, as administrator of the electronic portal, Franchisor can technically access and view any communication that any person posts on the electronic portal. Franchisee further acknowledges that the electronic portal and all communications that are posted to it will become Franchisor's property, free of any claims of privacy or privilege that Franchisee or any other person may assert.
- (c) Franchisee will establish and continually maintain (during all times that the electronic portal is established and until the termination of this Agreement) an electronic connection (the specifications of which will be specified in the Manual) to the electronic portal that allows Franchisor to send messages to and receive messages from Franchisees, subject to the Franchisor Protocols.
- (d) If Franchisee breaches this Agreement or any other agreement with Franchisor or its Affiliates, Franchisor may disable or terminate Franchisee's access to the electronic portal without Franchisor having any liability to Franchisee, and in which case Franchisor will only be required to provide Franchisee a paper copy of the Manuals and any updates to it, unless Franchisee is not otherwise entitled to the Manuals.
8.15. Change in Status Processing
Requests for (i) change of fictitious business name, (ii) changes in designated Manager or (iii) other changes in status as may be specified from time to time by Franchisor, will be made on the form as designated by Franchisor in the Manuals.
8.16. Key Accounts
Franchisee acknowledges that to competitively attract and effectively service Key Accounts, Franchisor may need to establish policies governing the manner in which Key Accounts will be serviced. Franchisee will comply with all Key Account policies.
Franchisee further acknowledges that Key Account policies to be established by Franchisor may obligate Franchisee to pay to Franchisor a lead referral fee or a percentage of the job in exchange for referral of leads from the Key Account. Franchisee acknowledges that Franchisor makes no representation or warranty that any specified amount of Key Account business will be provided within the Territory.
**8.17.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2025 FDD)
According to Bath Tune Up's 2025 Franchise Disclosure Document, the specifications for the electronic connection to the electronic portal are detailed in the Manuals. Franchisees are required to establish and maintain an electronic connection to the portal, which allows Bath Tune Up to send and receive messages. These connections must adhere to the standards, specifications, protocols, and restrictions set forth by Bath Tune Up, referred to as "Franchisor Protocols."
The Franchisor Protocols cover various aspects of electronic communication, including appropriate language, franchisee communications, confidential treatment of materials, password security, and privacy policies. Bath Tune Up, as the administrator of the electronic portal, has the technical capability to access and view any communication posted on the portal, and all communications become the property of Bath Tune Up.
Furthermore, Bath Tune Up may establish an Extranet and/or electronic portal, and franchisees must comply with the requirements for connecting to and utilizing these systems, as outlined in the Manuals or other written communications. Franchisees are responsible for purchasing and maintaining the necessary computer software and hardware to connect to the Extranet and/or electronic portal. Bath Tune Up reserves the right to require franchisees to contribute to the maintenance and development costs of these systems. Failure to comply with the policies governing the Extranet and/or electronic portal may result in temporary suspension of access.