What software is required to be installed on franchisee-acquired computers for a Bath Tune Up franchise?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
your laptop computer, you must replace it, which could cost between $1,500 - $2,250. If you acquire additional computers, your computer must have at least 32 gigabytes of RAM. We recommend Windows 11 Professional or better. Microsoft Office 365 Standard or better, must be installed. In order to protect you and the entire system from Internet threats, your computer must have an active subscription of MacAfee, Norton or similar antivirus software. We estimate the cost of your computer system will range between $1,500 to $2,250. **If your computer system deviates from these specifications, it will be incompatible with our hardware and software and we will be unable to provide you with tech
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–34)
What This Means (2025 FDD)
According to the 2025 Bath Tune Up FDD, if a franchisee acquires additional computers for their Bath Tune Up franchise, Microsoft Office 365 Standard or better, must be installed. Additionally, to protect the franchisee and the entire Bath Tune Up system from Internet threats, the computer must have an active subscription to MacAfee, Norton, or similar antivirus software.
Bath Tune Up requires franchisees to use its Customer Relations Management System (CRM). The CRM System is used to receive, nurture, and manage customer leads, schedule appointments, generate proposals and invoices, house project photography, record employee time and complete payroll, as well as track profit margins and run various reports. Franchisees must use the CRM System for daily functions like tracking and entering purchase orders and receipts, updating inventory, generating sales reports, inventory management, and analysis of financial information relating to the Franchised Business.
Bath Tune Up can require franchisees to use any web-based application or software that they or others develop and can require franchisees to enter into any software license and maintenance agreements for the software that Bath Tune Up prescribes. Bath Tune Up also can require franchisees to sign or assent to a "terms of use" agreement with respect to all software that they designate. If a franchisee's computer system deviates from these specifications, it will be incompatible with Bath Tune Up's hardware and software, and they will be unable to provide the franchisee with technical support.