Who is responsible for the expense of maintaining and repairing the Bath Tune Up franchisee's computer system?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
To ensure full operational efficiency and optimum communication capability between and among equipment and computer systems installed by Franchisee, Franchisor, and other franchisees, Franchisee agrees, at its expense, that Franchisee must keep its Computer System in good maintenance and repair, and, at its expense, and following the determination that Franchisor shall have the right to make, to the effect that same will prove economically or otherwise beneficial to all System franchisees, that Franchisee must promptly install such additions, changes, modifications, substitutions, and/or replacement to Franchisee's computer hardware, software, telephone, and power lines, and other related facilities, as Franchisor directs periodically in writing.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2025 FDD)
According to Bath Tune Up's 2025 Franchise Disclosure Document, the franchisee is responsible for the expenses related to maintaining and repairing their computer system. The franchisee must keep its computer system in good maintenance and repair at its own expense.
Furthermore, if Bath Tune Up determines that additions, changes, modifications, substitutions, or replacements to the franchisee's computer hardware, software, telephone, and power lines, and other related facilities will prove economically or otherwise beneficial to all franchisees, the franchisee must promptly install these at their own expense. This ensures that all computer systems are compatible and that there is full operational efficiency and optimum communication capability between the equipment and computer systems installed by the franchisee, Bath Tune Up, and other franchisees.
This requirement ensures uniformity and compatibility across the Bath Tune Up franchise system, allowing for efficient data retrieval and communication. However, it also means that franchisees must be prepared to invest in and maintain their computer systems according to Bath Tune Up's standards, which may include unexpected costs for upgrades or modifications directed by the franchisor.