factual

Is Bath Tune Up required to establish or maintain an Extranet or electronic portal?

Bath_Tune_Up Franchise · 2025 FDD

Answer from 2025 FDD Document

(e) Extranet/Electronic Portal. Franchisee must comply with Franchisor's requirements (as set forth in the Manuals or otherwise in writing) with respect to establishing and maintaining telecommunications connections between Franchisee's Computer System and Franchisor's Extranet and/or electronic portal and/or such other computer systems as Franchisor may reasonably require. The term "Extranet" means a private network based upon Internet protocols that will allow users inside and outside of Franchisor's headquarters to access certain parts of Franchisor's computer network via the Internet. Franchisor may establish an Extranet and/or electronic portal (but is not required to do so or to maintain an Extranet and/or electronic portal). Franchisee must comply with Franchisor's requirements (as set forth in the Manuals or otherwise in writing) with respect to connecting to the Extranet and/or electronic portal, and utilizing the Extranet and/or electronic portal in connection with the operation of the Franchised Business. The Extranet and/or electronic portal may include, without limitation, the Manuals, training and other assistance materials, and management reporting solutions (both upstream and downstream, as Franchisor may direct).

Franchisee must purchase and maintain such computer software and hardware (including but not limited to telecommunications capacity) as may be required to connect to and utilize the Extranet and/or electronic portal. Franchisor reserves the right to require Franchisee to contribute a reasonable amount toward the cost of the Extranet's and/or electronic portal's maintenance and further development. If Franchisee fails to comply with any policy or procedure governing the Extranet and/or electronic portal, Franchisor may temporarily suspend Franchisee's access to all or any aspect of the Extranet and/or electronic portal (such as a chat room, bulletin board, listserv or similar feature) until Franchisee fully cures the breach. Franchisee will not have any claim against Franchisor or any affiliate arising from such suspension from the Extranet and/or electronic portal pursuant to this Section 8.1(e), and Franchisee hereby waives any such claim it may at any time have and releases Franchisor and its affiliates from any liability arising therefrom.

Source: Item 22 — CONTRACTS (FDD page 52)

What This Means (2025 FDD)

According to Bath Tune Up's 2025 Franchise Disclosure Document, Bath Tune Up may establish an Extranet and/or electronic portal, but is not required to do so or to maintain one. If Bath Tune Up establishes an Extranet and/or electronic portal, franchisees must comply with the requirements for connecting to it and utilizing it in connection with the operation of their franchised business.

The Extranet and/or electronic portal may include the Manuals, training and other assistance materials, and management reporting solutions. Franchisees must purchase and maintain the necessary computer software and hardware to connect to and utilize the Extranet and/or electronic portal. Bath Tune Up reserves the right to require franchisees to contribute a reasonable amount toward the cost of the Extranet's and/or electronic portal's maintenance and further development.

If a franchisee fails to comply with any policy or procedure governing the Extranet and/or electronic portal, Bath Tune Up may temporarily suspend the franchisee's access to all or any aspect of it until the breach is cured. The franchisee will not have any claim against Bath Tune Up or any affiliate arising from such suspension and waives any such claim.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.