Can Bath Tune Up modify its technology requirements for franchisees?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
Throughout the Term of this Agreement, Franchisee will pay Franchisor, in advance, a monthly Technology Fee in the amount specified in the Manuals. The Technology Fee is applied towards the cost of operating, upgrading and supporting Franchisor's technology platforms including the BATH TUNE-UP® customer relations management software and any successor or replacement thereof. Because changes to technology are dynamic and not predictable within the Initial Term, and in order to provide for inevitable but unpredictable changes to technological needs and opportunities, the Technology Fee is subject to change from time to time. Payments of Technology Fee are not refundable.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2025 FDD)
According to Bath Tune Up's 2025 Franchise Disclosure Document, the franchisor can change the technology fee. Bath Tune Up franchisees must pay a monthly technology fee, the amount of which is specified in the manuals. This fee is used to operate, upgrade, and support Bath Tune Up's technology platforms, including the customer relations management software.
Because technology changes rapidly, the technology fee is subject to change. Payments of the technology fee are not refundable.
This means that while franchisees must budget for a technology fee, the amount can fluctuate, potentially impacting their profitability. Franchisees should regularly review the manuals for any updates to the technology fee and factor in potential increases when managing their finances.