Can Bath Tune Up modify its manuals at any time, and if so, how will franchisees be notified of these changes?

According to Bath Tune Up's 2025 Franchise Disclosure Document, the franchisor can modify the manuals at any time. The term "Manuals" is defined as the Confidential Operations Manual and the collection of policies and procedures that franchisees must adhere to. These manuals are accessible on Bath Tune Up's electronic portal and include all amendments and supplements prescribed by Bath Tune Up from time to time.

This means that Bath Tune Up franchisees must stay informed about changes to the Manuals by regularly checking the electronic portal. These changes can impact how the franchisee operates their business, so it's crucial to remain up-to-date. The franchisor's ability to modify the manuals gives them the flexibility to adapt the franchise system to changing market conditions, new technologies, or evolving best practices.

For a prospective franchisee, this highlights the importance of a strong, ongoing relationship with Bath Tune Up. Franchisees should proactively seek clarification on any manual changes and understand how they affect their business. While the franchisor has the right to make these changes, franchisees also have a responsibility to stay informed and adapt accordingly. This is a fairly standard practice in franchising, as it allows the franchisor to maintain consistency and quality across the entire system.