Must a Bath Tune Up franchisee comply with Bath Tune Up's technology policies?
Bath_Tune_Up Franchise · 2025 FDDAnswer from 2025 FDD Document
- (d) Technology and Computer Systems. Franchisor has the right to mandate certain brands, types, makes, and/or models of communications, computer systems, software and hardware including without limitation: (1) back office and point of sale systems, mobile devices, data, audio, video, and voice storage, retrieval, and transmission systems for use at the Franchised Business, between or among Franchised Businesses, and between and among Franchisee's Franchised Business and Franchisor, its designee, and/or Franchisee; (2) physical, electronic, and other security systems; (3) printers and other peripheral devices; (4) archival back-up systems; and (5) Internet access mode (e.g., form of telecommunications connection) and speed (collectively, the "Computer System"). Franchisee must purchase or lease, and thereafter maintain, the Computer System, and comply with Franchisor's requirements, specifications, and policies concerning the use of technology, as they may be specified in this Agreement, or specified or modified in the Manuals or otherwise in writing.
Source: Item 22 — CONTRACTS (FDD page 52)
What This Means (2025 FDD)
According to the 2025 Bath Tune Up Franchise Disclosure Document, franchisees must adhere to the franchisor's technology policies. Bath Tune Up has the right to mandate specific brands, types, makes, and models of communication and computer systems. This includes back-office and point-of-sale systems, mobile devices, data, audio, video, and voice storage. It also includes physical, electronic, and other security systems, printers, peripheral devices, archival back-up systems, and internet access modes and speeds.
Franchisees are required to purchase or lease and maintain the mandated computer systems. They must also comply with Bath Tune Up's requirements, specifications, and policies regarding technology use. These policies may be specified in the Franchise Agreement, the Manuals, or in other written communications from Bath Tune Up.
This requirement ensures that all Bath Tune Up franchises operate on a standardized technology platform, which can help with brand consistency, data security, and efficient communication across the franchise system. It also allows Bath Tune Up to implement system-wide updates and improvements more easily. For a prospective franchisee, this means they will need to budget for the cost of the required technology and be prepared to follow Bath Tune Up's technology guidelines.